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Please make sure you have contacted us before returning any item.
Our goal is to keep you 100% satisfied and we will do all that we can to
accommodate you.
All merchandise
unconditionally guaranteed against defect.
Defective merchandise, in original packing
will be replaced at
no charge within
seven days of receipt.
Returns are only accepted within 7 days of purchase.
All Items will be inspected to make sure they are being returned in New
quality,
including all packaging and documentation before a credit is issued.
Lighters that have been lit, scratched, or do not include all paper
work will not be accepted for a refund.
Returns are subject to a 10% restocking fee, shipping charges are non
refundable.
Dealing with manufacturer defects after the first 7 days please contact
S.T. DuPont
(800) 551-1351
Repair Department
1425 Cranston St
Cranston, RI 02920
Please call 1-800-652-4427 or
Email
Us Before returning
any merchandise for your Return Authorization Number and proper return
address.
We recommend that you insure your return in case of loss.
NO
SHIPMENTS WILL BE ACCEPTED FOR EXCHANGE OR CREDIT
(REFUND) WITHOUT OUR
AUTHORIZATION NUMBER.
Please make sure you have contacted us
before returning any item.
Our goal is to keep you 100% satisfied and we will do all that we can to
accommodate you.
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